^{Frequently Asked Questions | The Fontaine Hotel – A Kansas City Hotel}

Planning your stay at one of the top Kansas City hotels? Whether you're visiting for a weekend getaway, a rooftop dinner, or a poolside staycation, here are the answers to our most frequently asked questions at The Fontaine.

Hotel Policies and General Information

What time is check-in and check-out at The Fontaine Hotel?

Check-in begins at 4:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be available for an additional fee and is subject to availability.

^{Does The Fontaine Hotel offer free Wi-Fi?}

Yes, complimentary high-speed Wi-Fi is available throughout the hotel for all guests, as part of our Urban Destination Fee.

^{Does The Fontaine have parking?}

Yes. We offer valet parking for $35 per night with unlimited in-and-out privileges.
Guests are welcome to self-park for $28 per night with unlimited in-and-out privileges.
Day / Event parking is available for $18.

^{What’s included in the Urban Destination Fee?}

The Destination Fee at The Fontaine includes thoughtful amenities to enhance your stay: enjoy two refreshing bottles of Evian water, local area transportation in our hotel Tesla, high-speed WiFi, a weekday one-hour lobby reception, and 10% off food and beverage throughout the hotel.

^{Is The Fontaine a pet-friendly hotel in Kansas City?}

The Fontaine loves fur-babies and there is a $75 pet fee per stay.

^{Is breakfast included at The Fontaine Hotel?}

While breakfast is not included in standard room rates, guests can enjoy à la carte small grab-and-go bites and coffee at our Solarium Café located off our lobby, or full service dining upstairs at our signature restaurant, Nine Zero One. Stay offers and packages including breakfast are available.

^{What makes The Fontaine one of the best hotels in Kansas City?}

The Fontaine Hotel is Kansas City's most stylish and inviting stay, offering a boutique experience in the heart of the iconic Country Club Plaza. Guests enjoy luxury at every turn with beautifully designed rooms, a rooftop pool, and modern dining at Parker. Thoughtful touches such as complimentary local rides in our hotel Tesla, weekday evening receptions, and curated amenities create a personalized experience that feels both elevated and welcoming. Whether you're visiting for business or a weekend escape, The Fontaine is where Kansas City comes to shine.

 
^{Rooms, Amenities & Hotel Features}

^{Does The Fontaine Hotel have a rooftop pool?}

Offering one of the best views within Kansas City, our rooftop pool is open daily for hotel guests from 10:00AM  – 10:00PM. Cocktail service and dining is available, as are Cabana rentals. Weekday pool passes are available to purchase via ResortPass.

^{Does The Fontaine have a gym or fitness center?}

Yes. Our 24-hour fitness center includes treadmills, ellipticals, weights, and strength-training equipment.

^{Is there a spa at The Fontaine Hotel?}

We do not have a full-service spa on-site, but our knowledgeable staff are happy to recommend local wellness providers nearby, including preferred partners. 

^{What restaurants are located inside The Fontaine Hotel?}

• ^{Nine Zero One}: Our rooftop restaurant and bar offers upscale American cuisine, seasonal cocktails, and skyline views. Open daily for breakfast, lunch, dinner, and weekend brunch.
• ^{Solarium Café}: A cozy, light-filled café serving breakfast, coffee, and casual daytime bites.

^{Can I dine at Nine Zero One without being a hotel guest?}

Yes, Nine Zero One is open to both hotel guests and the public. We recommend making reservations in advance via Tock.

^{Does The Fontaine offer room service?}

Yes. In-room dining is available during select hours. Menus are available in all guest rooms.

^{Is there a bar at The Fontaine Hotel?}

We invite guests and locals to  enjoy handcrafted cocktails at the stylish rooftop bar inside of Nine Zero One.

^{What is the Solarium Café at The Fontaine?}

The Solarium Café is our light-filled breakfast and coffee lounge, popular with guests and locals alike. Open daily from 7:00AM – 11:00AM 

 
^{Packages, Reservations & Gift Cards}

^{Does The Fontaine offer special hotel packages or promotions?}

We frequently run seasonal offers, stay-and-dine packages, and exclusive direct booking perks. Visit our Offers page to see what's currently available.

^{How do I purchase a gift card for The Fontaine Hotel?}

Gift cards can be purchased by calling the front desk or emailing info@thefontainehotel.com. They can be used toward hotel stays, dining, and more.

^{What is the deposit or incidental hold policy?}

A valid photo ID and credit card are required at check-in. A $50/night hold will be placed for incidentals and released upon checkout. 

 
^{Location, Transportation & Accessibility}

^{Where is The Fontaine Hotel located in Kansas City?}

The Fontaine is an upscale hotel in Kansas City, Missouri, located in West Country Club Plaza at 901 W. 4^th Place, Kansas City, MO 64112

^{How far is The Fontaine from Kansas City International Airport (MCI)?}

We are approximately 25–30 minutes by car from MCI Airport. Rideshare services and private car service options are available. We offer complimentary shuttle service for our guests traveling within the immediate Country Club Plaza neighborhood.

^{Is The Fontaine Hotel near shops and restaurants?}

Yes. Kansas City’s Country Club Plaza blends style and flavor with standout shops like Made in KC, Charlie Hustle, and Rally House, alongside beloved restaurants Gram & Dun and True Food Kitchen for elevated local dining and many more!

 
^{Events, Weddings & Group Travel}

^{Can I book a wedding or private event at The Fontaine Hotel?}

Our elegant event spaces are perfect for weddings, corporate meetings, social events, and rooftop receptions. Visit our Events page or contact our Sales Team at sales@thefontainehotel.com for more information.

^{Do you offer group rates or corporate discounts?}

We do. Please reach out to our Sales Team at  sales@thefontainehotel.com for group booking rates and preferred corporate pricing.

 
^{Seasonal & Social Experiences}

^{Do you offer igloo dining or rooftop igloos?}

Yes, during winter months, we offer a one-of-a-kind igloo rooftop dining experience. Follow us on Instagram or check our Events Page for updates on when the igloos will return for the season.   

 
Miscellaneous Questions

^{Does The Fontaine allow professional photography or filming?}

All content creation, filming, or photography sessions must be pre-approved. Please email marketing@thefontainehotel.comto inquire about permissions and guidelines.

^{Does The Fontaine work with influencers?}

We would love to chat and potentially collaborate! Please contact us directly at marketing@thefontainehotel.com for further discussion. When contacting us, please include your handles, audience profiles, and examples of previous collaborations.

Who should I contact for special requests during my stay?

Our front desk team is available 24/7 to help with anything you need. You can also email us directly at info@thefontainehotel.com.

 
^{Still Have Questions?}

If you didn’t find what you were looking for, feel free to reach out.
 info@thefontainehotel.com | (816) 753-8800